Terms and Conditions

Ultima revisione: 8 settembre 2026

These Terms and Conditions govern:

• the use of this Website and
• any other agreement or legal relationship with the Holder

Expressions with capital letters are defined in the relevant section of this document.

Please read this document carefully.

The person responsible for this website is:

L’Antica Cascina S.r.l.
Via Campo dei Fiori 2, 47122 Forlì (FC), Italia

The owner's email address: info@fromago.it

The first to be heard at once

• Please note that certain provisions of these Terms may only apply to certain categories of Users. In particular, some provisions may only be applicable to Consumers or only to Users who do not act as Consumors. These limitations are always explicitly mentioned in each relevant clause.

• The right of withdrawal shall only apply to European consumers.

• The use of this Website and the Service is reserved for Users who have reached the age of majority under applicable law.

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CONDITIONS OF USE

Unless otherwise specified, the conditions of use of this Website set out in this section are generally valid.

Additional conditions of use or access applicable in particular situations are expressly stated in this document.

By using this Website, the User declares that he/she fulfils the following requirements:

• There are no restrictions on whether users are consumers or professional users;

• The User is an adult under the applicable law;

• The User is not located in a country which is subject to government embargo by the United States of America or on the list of states sponsoring terrorism by the Government of the United Nations;
• The User is not included in any list of contractors not authorized by the Government of the United States of America;

Registration of the goods

In order to use the Service, you can open an account with all the data and information required in a complete and truthful manner.
You can use the Service even without registering or creating an account. However, in such cases certain functions may not be available.

It is the responsibility of Users to keep their access credentials secure and confidential.To this end, Users must choose a password that corresponds to the highest level of security available on this Website.

By creating an account, the user agrees to be fully responsible for any activity carried out with his access credentials.
Users are required to inform the Owner immediately and exclusively by means of the headings set out in this document if they believe that their personal information, such as your account, access credentials or personal data, has been infringed, unlawfully disseminated or stolen.

Requirements for registration

The registration of a User account on this Website is subject to the conditions specified below.By registering an account, the User confirms that he meets these conditions.

• Account opening by bot or other automated means is not allowed.

• Unless otherwise specified, each User may create only one account.

Closing accounts

You are free to close your account and stop using the Service at any time by following this procedure:

• By contacting the Owner at the headings in this document.

Suspension and cancellation of accounts

The Owner reserves the right to suspend or delete a User's account at any time in his discretion and without prior notice if he considers it inappropriate, offensive or contrary to these Terms.

Suspension or cancellation of the account does not entitle the User to compensation, refund or compensation.

Suspension or cancellation of an account for reasons attributable to the User shall not exempt the User from payment of any applicable fees or charges.

Content on this Web Site

Unless otherwise specified or clearly recognisable, all content available on this Website is owned by or provided by the Owner or its licensors.

The Owner shall take utmost care that the content available on this Website does not infringe any applicable law or third party rights.
In such cases, without prejudice to the rights and claims legally enforceable, users are requested to address their complaints to the headings specified in this document.

Rights to the content of this website

The Owner expressly holds and reserves all intellectual property rights in the said contents.

Users are not allowed to use the content in any way that is not necessary or implied in the proper use of the Service.

In particular, but without exception, it is prohibited for Users to copy, download, share beyond the limits specified below, modify, translate, process, publish, transmit, sell, sublicense, transform, transfer/alien to third parties or create works derived from content available on this Website, allowing third parties to undertake such activities through their User account or device, even without their knowledge.

Where expressly indicated on this Website, the User is authorised to download, copy and/or share certain content available on this Web Site solely for personal and non-commercial purposes and provided that the attribution of ownership of the work is observed and any other relevant circumstances requested by the Owner are noted.

The limitations and exclusions provided for in copyright law remain unchanged.

Content provided by Users

The Owner allows Users to upload, share or offer their content on this Website.

By providing content on this Website, the User declares that he is legally authorised to do so and confirms that such content does not infringe any legal norms and/or third party rights.

The additional requirements that content must meet to be considered acceptable are specified in the section on permitted use.

You acknowledge and agree that by providing content of your own to this Website, you irrevocably and free of charge grant the Owner a non-exclusive right, valid worldwide and perpetual (i.e., for the duration of legal protection), to use, access, store, reproduce, modify, disseminate, publish, transform into derivative works, transmit (including streaming) or otherwise exploit the content to provide and promote the Service in any form or media channel. This right may be transferred or licensed to third parties.

Within the limits of the law, the User waives the exercise of moral rights in relation to the content provided on this Website.

Users acknowledge and agree that the content they offer through this Website will be made available under the same conditions as those applicable to the contents of this Website.

The User is solely responsible for the content uploaded, published, shared or otherwise provided on this Website.

The User acknowledges and agrees that the Owner filters or moderates such content in advance.

Therefore, the Owner reserves the right to refuse, censor, remove, delete, block or correct such content at its discretion and deny access to this Website without prior notice to the User who uploaded it if he considers that the content violates applicable law or third party rights or otherwise poses a risk to Users, third parties, the owners themselves or the availability of the Service.

The removal, deletion, blocking or rectification of content shall not justify any claim for compensation, refund or indemnity to the Users who provided such content.

Users agree to keep the Owner free from and against any claims made and/or damages suffered as a result of content provided by them or offered through this Website.

Access to external resources

Through this Website, Users may have access to resources provided by third parties.Users acknowledge and agree that the Owner has no control over those resources and is therefore not responsible for their content or availability.

The conditions applicable to resources provided by third parties, including those applicable to any grant of rights in content, shall be determined by the third parties themselves and governed by their respective terms and conditions or, in their absence, by law.

Permitted use

This Website and the Service may only be used for the purposes for which they are offered, in accordance with these Terms and under applicable law.

It is the sole responsibility of the User to ensure that the use of this Website and/or Service does not violate any law, regulation or third party rights.

Therefore, the Owner reserves the right to take all appropriate measures to protect his legitimate interests and in particular to deny the User access to this Website or Service, terminate contracts, report any censurable activity carried out through this Website and Service to the competent authorities e.g. the judicial or administrative authority whenever the User enters into force or suspects that it enters:

• breaches of laws, regulations and/or the Terms;
• infringements of third party rights;
• acts which may significantly affect the legitimate interests of the Holder;
• offence to the Owner or a third party.

Terms and conditions of sale

Payment products

Some of the Products offered on this Website as part of the service are free of charge.

The prices, duration and conditions applicable to the sale of such Products are described below and in their respective sections on this Website.

Product description

The prices, descriptions and availability of the Products are specified in their respective sections of this Website and may be modified without notice.

Although the Products on this Website are presented with the highest technical accuracy possible, representation on this Web Site by any means (including, as appropriate, graphic materials, images, colours, sounds) is to be understood as mere reference and does not imply any guarantee regarding the characteristics of the Product purchased.

The characteristics of the selected product will be specified during the purchase procedure.

Purchasing procedure

Each stage, from the product selection to the completion of the order, is part of the purchase procedure.

The purchase procedure shall include the following steps:

• Users are invited to choose the desired product and to check their purchase choice.
• After checking the information visible in the purchase choice, Users can place the order by submitting it.

Placing the order

The submission of the order shall include:

• The submission of the order by the user determines the conclusion of the contract and makes it up to the User to pay price, taxes and any additional charges and expenses as specified on the order page.
• Where the purchased Product requires active input from the User, such as providing personal information or data, specifications or particular requests, the delivery of the order also constitutes an obligation for the User to cooperate accordingly.
• Once the order has been placed, a confirmation of receipt of the order will be sent to Users.

All notifications relating to the above-described purchase procedure will be sent to the e-mail address provided by the User for that purpose.

Prices

During the purchase procedure and before sending an order, Users are duly informed of all fees, charges and costs (including any shipping charges) that will be charged to them.

The prices on this website:

• Depending on the section that you are consulting, all applicable fees, charges and costs shall be included or shown in the net of applicable fees and charges.

Means of payment

The details of the means of payment accepted shall be highlighted during the purchase procedure.

Some means of payment are subject to additional conditions or have additional costs. Detailed information is available in the relevant section of this website.

All payments are handled independently by third party services.This website does not collect payment data such as credit card numbers but receives a notification once the payment has been completed.

If payment made by one of the available means fails or is refused by the payment service provider, the Holder shall not be obliged to execute the order.Any costs or fees arising from the failed or refused payment are borne by the User.

Authorisation for future payments through PayPal

If you authorize the PayPal function to enable future purchases, this Website will store an identification code linked to your PayPal account. This allows the Website to automatically process payments for future purchasing or for payment of periodic installments on a previous purchase.

The authorisation can be revoked at any time by contacting the Owner or by changing PayPal's personal settings.

Reserves of ownership

Until payment of the full purchase price by the Owner, the User does not acquire ownership of the Products ordered.

Delivery

Deliveries are made to the address indicated by the User and in the manner indicated in the order summary.

Upon delivery, users must check the contents of the package and report any anomalies to the packaging as described in this document or in the delivery bubble promptly.Usuaries may refuse to accept the package if it is visibly damaged.

Delivery may take place in the following countries or territories: Italy.

Delivery times are indicated on this Website or during the purchase procedure.

Unless otherwise specified on this Website or agreed with the User, the Products shall be delivered within thirty (30) days of purchase.

Missed delivery

The Owner shall not be liable in any way for any delivery errors resulting from inaccuracies or omissions made by the User when completing the purchase order, nor for any damage or delay after delivery to the courier if this has been commissioned by the user.

If the goods are not delivered or withdrawn within the time limit set, they will be returned to the Owner who will contact you in order to schedule a second delivery attempt or agree on further arrangements.

Unless otherwise specified, any delivery attempt from the second shall be the responsibility of the User.

The rights of the user

Right of withdrawal

Unless otherwise stated, the user may have the right to withdraw from the contract within the time limit specified below (usually 14 days) for any reason and without justification.

The right of withdrawal

Where one of the exceptions listed below is not applicable, users acting as European consumers shall have a legal right to withdraw from online contracts (distance contracts) within the time period specified below for any reason and without needing justification.

Users who do not meet these requirements shall not enjoy the rights described in this Section.

Exercise of the right of withdrawal

In order to exercise the right of withdrawal, the User must send an unambiguous communication to the Holder that he intends to withdraw from the contract.

For this purpose, the User may use the type of withdrawal form available in the definitions section of this document.The User is however free to express his intention to withdraw from the contract in any other suitable way.In order to respect the period within which the right must be exercised, the user must submit a declaration of withdrawals before the expiry of the time limit for withdrawn.

When does the retirement term expire?

• In the case of a purchase of goods, The time limit for withdrawal shall expire after 14 days from the date on which the User or a third party other than the courier takes possession of the goods.

• In the case of purchases of more than one item ordered together but delivered separately or in the case of a single item consisting of several lots or pieces delivered separally, the withdrawal period shall expire after 14 days from the day on which the User or a third party other than the courier takes possession of the last lot or piece.

Effects of withdrawal

The Holder shall reimburse all payments received, including, if made, delivery costs to Users who have properly exercised their right of withdrawal.

However, the higher cost arising from choosing a particular delivery method other than the cheaper standard delivery offered by the Holder will remain borne by the User.

The refund shall be made without undue delay and in any event within 14 days of the date on which the Holder has been informed of the User's decision to withdraw from the contract.Except where otherwise agreed with the User, the refund shall take place using the same means of payment used for the initial transaction.The User shall not incur any costs as a result of the withdrawal.

... on contracts for the purchase of tangible assets

Unless the Owner has offered to withdraw the goods, the User shall return them to the Owners or any other person authorised by them to receive them without undue delay and in any event within 14 days of the date on which he disclosed his intention to withdrawal from the contract.

The time limit shall be respected if the goods are delivered to the courier or other authorised person before the expiry of the 14-day period described above.

The user is responsible for the decrease in value of goods arising from a use of goods other than that necessary to establish their nature, characteristics and functioning.

The costs of sending the return shall be borne by the User..

Esclusioni e limitazioni per prodotti alimentari

Il diritto di recesso non si applica nei casi previsti dalla legge, inclusi i beni che rischiano di deteriorarsi o scadere rapidamente, i beni sigillati non idonei alla restituzione per motivi igienici o connessi alla tutela della salute dopo l’apertura e i prodotti confezionati su misura o chiaramente personalizzati. L’eventuale esclusione viene valutata in relazione al singolo ordine e prodotto.

Quando il recesso è applicabile, le spese dirette di restituzione restano a carico del Consumatore, salvo diversa comunicazione di L’Antica Cascina S.r.l.; il rimborso può essere trattenuto fino alla ricezione dei beni o della prova della loro spedizione, nei limiti previsti dalla legge.

Legal guarantee of conformity of the Product

Under European law, the seller guarantees that goods sold are in conformity for a minimum period of 2 years from delivery.The seller is therefore required to ensure that the goods purchased have the quality, functionality or characteristics promised or reasonably predictable for at least two years from the moment they are delivered to the buyer.

Where users act as European Consumers, the legal guarantee of conformity of goods shall apply to articles available on this Website in accordance with the laws of the country where they habitually reside.

The national laws of that country may grant such Users broader rights.

Consumers who do not act as European consumers may enjoy rights under the law of their country of habitual residence.

Limitation of liability and default

Users from Australia

Limitation of liability

Nothing in these Terms excludes, limits or alters any guarantee, condition, omission, right or protection that the User may have under the Competition and Consumer Act 2010 (Cth) or other similar state and territorial laws and constitutes a right which cannot be excluded, limited or modified in any way. To the maximum extent permitted by law, our liability to the User, including liability for breach of an exclusive right and any other liability not otherwise excluded under these Termes and Conditions, is limited, at the sole discretion of the Owner, to a new provision of services or payment for the cost of repeated provision thereof.

Users in the United States

Exclusion of guarantee

The Owner shall provide this Website as appropriate and as available. The use of the Service is at the risk and peril of the User. Within the maximum limits permitted by law, the Owner expressly excludes any terms, agreements and guarantees of any kind whether they are expressed, implied, statutory or otherwise, including, but not limited to, any implied warranties of commerciability, suitability for a particular purpose or non-violation of third party rights. No advice or information, whether oral or written, that the User has obtained from the Site or through the Service will create warrantees which are not expressly provided in the document.

Notwithstanding the foregoing, the Owner and its agents, affiliates, officials, agents, trademark counterparts, partners, suppliers and employees do not guarantee that the content is accurate, reliable or correct; that the Service will be available, uninterrupted and securely, at any particular time or place; that any defects or errors will be corrected; or that the Services are free of viruses or other harmful components. Any content downloaded or otherwise obtained through use of the Service is downloaded at the risk and risk of the User and the User is solely responsible for any damage to the computer system or mobile device or for any loss of data resulting from such operation or use by the User of the Services.

The Owner does not guarantee, approve, assure or assume responsibility for any product or service advertised or offered by third parties through the Service or any hyperlinked website or service. Furthermore, the Owner is not a party to nor monitors in any way any transactions between Users and third-party providers of products or services.

The Service may become inaccessible or not function properly with the User's browser, device and/or operating system.The Owner cannot be held liable for any damage, whether perceived or actual, resulting from the content, operation or use of the Service.

Federal, state and other jurisdictions do not allow the exclusion or limitation of certain implied warranties. The above exclusions may not apply to Users. This Agreement grants Users special legal rights. Users may enjoy additional rights which vary from State to State. The restrictions and exclusions provided for in this Agreement apply within the limits provided by law.

Limitation of liability

To the maximum extent permitted by applicable law, under no circumstances shall the proprietor and his employees, affiliates, officials, agents, trademark counterparties, partners, suppliers or employees be held liable for any infringement of this Agreement.

• any indirect, intentional, collateral, particular, consequential or exemplary damage including, but not limited to, damages arising from loss of profits, start-up, use, data or other intangible losses arising out of or relating to the use or inability to use the Service; and
• any damage, loss or injury resulting from hacking, tampering with or other unauthorised access to or use of the Service or User Account or information contained therein;
• any errors, omissions or inaccuracies in the contents;
• personal injury or material damage, of any kind, resulting from the User's access to or use of the Service;
• any unauthorised access to the Security Servers of the Controller and/or any personal information stored therein;
• any interruption or cessation of transmissions to or from the Service;
• any bug, virus, Trojan or similar that may be transmitted to or through the Service;
• any error or omission in any content, or for any loss or damage resulting from the use of any content published, emailed, transmitted or otherwise made available through the Service; and/or
• In no case shall the Owner and its employees, affiliates, officials, agents, counterparties, partners, suppliers or employees be held liable for any claim for compensation, procedure, liability, obligation, damage, loss or cost in excess of what was paid by the User to the Owners during the previous 12 months or for the duration of this Agreement between the Ownor and the User, whichever is shorter.

This section on limitation of liability shall apply to the maximum extent permitted by law in the applicable jurisdiction, irrespective of whether the alleged liability arises from contract, wrongdoing, negligence, objective liability or any other ground, even if the Holder has been informed of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of collateral and consequential damages, so the above limitations or exclusions may not apply to you. These Terms confer specific legal rights on you and you may enjoy other rights which vary from jurisdiction to jurisdiction. The exceptions, exclusions or limitations of liability provided for in these Terms do not apply beyond the limits laid down by applicable law.

Manleva

The User undertakes to defend, dispose of and hold free the Owner and his employees, affiliates, officials, agents, trademark holders, partners, suppliers and dependants from and against any claim or claim, damage, liability, loss, liabilities, charges or debts and expenses, including without limitation legal costs and expends arising from:

• the User's use or access to the Service, including any data or content transmitted or received by the User;
• the breach of these Terms by the User, including, but not limited to, any breach by the user of any declaration or guarantee provided for in these Termes;
• the User's infringement of any third party right, including but not limited to any right relating to privacy or intellectual property;
• the User's breach of any law, regulation or other legislation in force;
• any content submitted by the User's account, including but not limited to misleading, false or inaccurate information and including where access is made by third parties using the User personal username and password or other security measures, if any;
• the user's conduct; or
• the breach of any legal provision by the User or his affiliates, officials, agents, trademark office holders, partners, suppliers and employees, to the extent permitted by applicable law;

Common provisions

No implied waiver

Failure by the Owner to exercise any legal right or claim arising from these Terms does not constitute a waiver of those rights.

The service shall be interrupted.

In order to ensure the best possible level of service, the Owner reserves the right to discontinue the Service for maintenance purposes, system updates or any other change, giving appropriate notice to Users.

Within the limits of law, the Owner reserves the right to suspend or terminate the Service entirely; in case of termination of the Service, the Holder will endeavour to enable Users to extract their Personal Data and information in accordance with the provisions of law.

In addition, the Service may not be available for reasons beyond the reasonable control of the Owner, such as force majeure (e.g. strikes, infrastructure malfunctions, blackouts etc.).

Sales of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit this Website or Service in whole or in part without the prior written consent of the Owner, expressed directly or through a legitimate resale program.

Privacy policy

Information on the processing of personal data is contained in the privacy policy of this Website.

The Commission shall adopt delegated acts in accordance with Article 21 of this Regulation.

Without prejudice to any more specific provision contained in the Terms, intellectual and industrial property rights such as copyright, trademarks, patents and designs relating to this Website are held exclusively by the Owner or its licensors and protected under international laws and treaties applicable to intellectual property.

All trademarks designations or figurative and any other distinguishing mark, company, service mark, illustration, image or logo appearing in connection with this Website are and remain the exclusive property of the Owner or its licensors and are protected under international laws and treaties applicable to intellectual property.

Changes to the Terms

The Owner reserves the right to amend the Terms at any time, in which case it shall inform Users of such changes.

The changes will only have an effect on the relationship with the User for the future.

Continued use of the Service implies acceptance by the User of the updated Terms. If the User does not wish to accept the changes, he must cease using the Service. Failure to accept these updated terms may result in the option for each party to withdraw from the Agreement.

The previous version shall continue to govern the relationship until the User accepts it.

If required by applicable law, the Holder shall specify the date on which changes to the Terms will enter into force.

Transfer of the contract

The Owner reserves the right to transfer, assign, dispose of, renew or contract individual or all rights and obligations under these Terms with due regard for the legitimate interests of Users.

The provisions relating to the amendment of these Terms shall apply.

The User is not authorised to assign or transfer any of his rights and obligations under the Terms without the written consent of the Owner.

Contact

All communications relating to the use of this Website must be sent to the headings indicated in this document.

The protection clause shall be amended as follows:

If any of the provisions of these Terms become null or void under applicable law, the nullity or ineffectiveness of that provision shall not render invalid the remaining provisions which are therefore valid and effective.

Users in the United States

Any provision which is invalid or ineffective shall be interpreted and adapted to the extent necessary to make it valid, effective and consistent with its original purpose.
These Terms constitute the entire agreement between you and the Controller with respect to the regulated subject matter and prevail over any other communication, including any previous agreements between the parties concerning the regulation.
These Terms shall be implemented to the widest extent permitted by law.

European users

If a provision of these Terms becomes null, void or ineffective, the Parties shall endeavour to find amicably a valid and effective replacement for that null, invalid or inefficient provision.
In the event of a failure to agree on the terms set out above, where permitted or provided for by applicable law, the null, invalid or ineffective provision shall be replaced by the applicable legal framework.

Notwithstanding the foregoing, the nullity, invalidity or ineffectiveness of a specific provision of these Terms does not entail the nulity of the whole Agreement unless the provisions which are null and void or inefficient under the Agreement are essential or so important that the parties would not have concluded the contract if they had known that the provision would be invalid, or where residual provisions would result in an excessive and unacceptable burden on one of the Parties.

The following rules apply:

The Terms are governed by the law of the place where the Holder is established, as set out in the relevant section of this document, irrespective of any conflict of laws.

Exemption for European consumers

However, notwithstanding the foregoing, if you are a European consumer and have your habitual residence in a country whose law provides for a higher level of consumer protection, that higher level shall prevail.

Foro competente

The exclusive jurisdiction to hear any dispute arising out of or in connection with the Terms shall be vested in the court of the place where the Holder is established, as set out in the relevant section of this document.

Exemption for European consumers

The foregoing shall not apply to Users acting as European Consumers or Consumors located in Switzerland, Norway or Iceland.

The Court of Justice shall decide on the application for a preliminary ruling.

The Court shall decide on the following:

Users may report any disputes to the Owner, who will try to resolve them in a friendly manner.

While the right of Users to bring legal proceedings is not affected, in case of disputes relating to the use of this Website or Service, Users are requested to contact the Owner at the address indicated herein.

The User may send a complaint to the e-mail address of the Holder indicated in this document, including a brief description and, where appropriate, details of the order, purchase or account concerned.

The Owner shall ensure that the request is executed without undue delay and within 21 days of receipt.

Platform for the resolution of disputes with consumers

The European Commission has introduced an online alternative dispute resolution platform that promotes the out-of-court settlement of disputes relating to and arising from online sales and service contracts.

Therefore, any European consumer or a consumer established in Norway, Iceland or Liechtenstein may use this platform to resolve disputes arising from online contracts. available here.

Legal definitions and references

This Website (or Application)

The structure enabling the provision of the Service.

I agree.

Any legally binding or contractual relationship between the Owner and the User governed by these Terms.

Utente Commerciale

Any User who does not meet the definition of Consumer.

Europeo (o Europa)

It defines a User who is physically present or legally established in the European Union, regardless of nationality.

Type of withdrawal form

Addressed to:

L’Antica Cascina S.r.l. Via Campo dei Fiori 2, 47122 Forlì (FC), Italia
info@fromago.it

I/we hereby notify the withdrawal from my/our contract of sale of the following goods/services:

_____________________________ (insert here a description of the goods/services from which you intend to withdraw your purchase)

• The following is the order of business:
• The date of the request for information shall be:
• The name of the consumer (s):_____________________________________________
• The following information shall be provided to the consumer:
• The date of the first meeting shall be:

(signature only if this form is notified in paper form)

Owner (or We)

Indicates the natural or legal person providing this Website and/or offering the Service to Users.

Product of the product

A good or service that can be purchased through this Website, such as a material good, digital files, software, booking services etc.

The sale of a Product may be part of the Service, as defined above.

Service

The service offered through this Website as described in the Terms and on this Website.

The term 'space'

All the conditions applicable to the use of this Website and/or the provision of the Service as described in this document and any other documents or agreements relating thereto, respectively, in their most up-to-date version.

User (or You)

Indicates any natural person using this Website.

Consumer

Any natural person who, as a User, uses goods or services for personal purposes and generally acts for purposes other than his business, commercial, craft or professional activity.